Reference

Rules That Cover Your 5777bad Account

Every rule that governs your account — wallet top-ups through bKash, Nagad or Rocket, lobby access, and how a dispute gets settled — sits on this page in plain English.

Account rulesWallet termsPlay conditionsDispute steps
5777bad Rules That Cover Your 5777bad Account
WHERE TO ASK

Where to Ask About a Clause

Stuck on a clause? Ask before you deposit, not after. Support reads your account from the inside, so quote the section number and the agent can say exactly how it applies to your wallet, an open cricket bet or a pending withdrawal. Keep your registered mobile number to hand — we use it to confirm we are speaking with the account holder before we change anything on the account.

Live chat The chat button sits inside your logged-in account, on mobile and on a computer. Quote the section number and the agent can see your wallet history while you talk.
Email Write to the support address listed in your account footer and include your registered mobile number. We reply to the same address on file, never to a new one, so keep it current.
Account help desk For locked logins, OTP failures or a wallet that shows the wrong balance, use the help form. It opens a ticket tied to your account ID so nothing gets lost.
ACCOUNT AND DATA

Your Data and Account Under These Terms

Terms only mean something if you can see how we apply them. This part covers the records we keep when you deposit through bKash, Nagad or Rocket, the cookies that keep your session alive, and the steps you take if you want a copy of your data or the account shut down. Requests come from your registered contact details, so we know who is asking.

Data we hold

Your name, mobile number, email and wallet transaction references. We keep payment records because bKash, Nagad and Rocket disputes are settled on those references. We do not sell your details to outside list brokers.

Cookies on the site

Session cookies keep you logged in while you move between the lobby and the live tables; analytics cookies show us which pages stall. You can clear them in your browser, though you will sign in again.

Login and OTP

Your password plus the one-time code sent to your mobile number protect the account. Share neither. If you change device or number, confirm it with support before your next withdrawal request.

Changing or closing

Ask for a copy of your account data, a correction, or a full closure by writing from your registered email. We confirm the request, then act within the timeline the applicable local law sets.

Questions About the Terms

Six things customers ask us about the wording on this page, answered the way support would answer them on chat. If your question is not here, the clause you need is in the sections above — read that first, then message us and we will walk you through it.

Yes. Ticking the box at sign-up and funding your wallet both confirm you accept the rules on this page. If you disagree with a clause, close the account before you deposit anything.

Your money never reaches us until the provider confirms it. A failed bKash or Nagad transfer stays on your wallet balance, so check the transaction ID, then send us the reference and we will trace it.

Send the request from your registered email or mobile number and we close the account, stop marketing messages, and delete what we are not required to keep for payment or legal records.

No. Deposit routes, game availability and tax rules follow the law where you live, so access depends on your local law and eligible regions. We restrict accounts that fall outside those regions.

We publish the updated text on this page and email the address on your account before a material change takes effect. Using the account after that date means you accept the new version.

Raise it through support with the game name, round ID and time, and we pull the hand history from the provider. If our reply does not settle it, the complaint step in these terms applies.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.